services/playbook.md

“We're still founder selling.”

We sit in on your sales calls. We listen to the recordings too. We break down what you do that wins. Your sales process becomes explicit. Your GTM team can replicate your success. You can configure your agents to scale it.

Usually [3 to 4 weeks]. It works best before your first sales hire starts or in their first month.

From conversations to instructions your agents run

WHO WE TALK TO
RECORDED
THE READOUT
AGENT INSTRUCTIONS
WHAT YOUR AGENTS DO, DIRECTLY
Your sales calls
live and recorded
Every call
transcribed with your permission
sales-readout.md
what wins, call by call
playbook.md
+ prep, sequence, follow-up
Preps every call
from the CRM and playbook
Writes sequences
multi-touch outreach in your voice
Drafts follow-ups
right after each call
new calls feed the next round

how-it-works.md

Instructions your agents run.

01

Talk

We sit in on your live sales calls. We go through recordings of recent wins and losses. Afterward we ask you what you were thinking.

02

Record

Every call is transcribed with your permission and your buyer's.

03

Read out

We write up what wins. That means the questions that open buyers up and your demo path. It means the objections and the answers that landed. It means how you know a deal is real.

04

Write the instructions

We turn the readout into playbook.md and three skills. We connect them to your CRM and your call recorder. Your rep preps a real call and drafts a real sequence before we finish. You check both.

playbook.md

What goes in the playbook

Everything comes from your calls and your deals. If it isn't working for you today, it stays out.

ICP

Who you sell to. The triggers that make them buy now. The signs to walk away early.

Scripts

Your opening. The discovery questions that work. The demo talk track. Your answers to objections. All in your words.

Multi-touch

The sequence that gets meetings. Which touches go in what order across email, LinkedIn, calls and intros. What each touch says.

In person

How you sell at events and dinners. The opening question. The pitch said out loud. What happens after.

Deal signals

How you know a deal is real. How you know it isn't. Your rep stops chasing the wrong ones.

The handoff

What the founder keeps doing. What the rep takes over. When it happens.

what-you-keep.md

Instructions your agents run

Each file is a set of instructions. It tells an agent what to read, what to do and what to produce. A person approves anything that goes out. We optimize them for your tech stack. They feed your agents from the day we hand them over. The readout is the working document behind them.

sales-readout.md Working document

What we saw on your calls. It includes quotes and timestamps. It marks what's worth teaching.

Tell your agent “Which objections came up most, and what worked?” It will List them from the readout. Give the answer that landed each time.

How it's loaded
It lives in your gtm/ folder as the source. Agents can search it. They act on the instruction files.

playbook.md Context

How you sell, built only from real calls. It covers who you sell to and the questions that work. It covers the demo path and the answers to objections. It lists the signs a deal is real or isn't.

Tell your agent “Is the Acme deal real?” It will Check the CRM notes against the playbook's real-deal signs. Say which are present and which are missing.

How it's loaded
It goes into every rep's Claude or ChatGPT project. The call-prep, sequence and follow-up skills all read it.

how-to-prep-a-call.md Skill

One page of prep before any call.

Tell your agent “Prep me for my 2pm with Acme.” It will Read the CRM record and the playbook. Write the goal and three questions. List the likely objections and their answers. Name the next step to ask for.

How it's loaded
We install it as an Agent Skill. It connects to your CRM. It reads the account record and past call notes.

how-to-write-a-sequence.md Skill

A multi-touch sequence for one account or a whole list. It uses the ICP and multi-touch sections.

Tell your agent “Build a five-touch sequence for the VP of Ops at Acme.” It will Check Acme against the ICP. Pick the trigger. Draft each touch in your voice: email, LinkedIn and a call script. Space them the way the playbook says. Save them for approval.

How it's loaded
We install it as an Agent Skill. Every touch lands in your email or sequencing tool as a draft. Nothing goes out without a person.

how-to-follow-up-a-call.md Skill

A follow-up email written from the call transcript.

Tell your agent “Draft the follow-up from today's call.” It will Recap the call in the buyer's words. Answer any open objection the way the playbook does. Propose one next step. Save it as a draft.

How it's loaded
We install it as an Agent Skill. It reads the transcript from your call recorder. It saves the email as a draft in Gmail or Outlook.

Where we stop A playbook shortens a new rep's ramp. Hiring the right rep stays with you.

Your playbook starts with your calls.

Twenty minutes. You'll leave knowing whether you're in a red ocean or a blue one. You'll know what that means for how you sell.

Book a 20-minute call

Book a 20-minute call

Tell us what's in your way. We'll reply to set up a time.